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There are literally dozens of online bike/bike part retailers to deal with. "Going directly to the manufacturer" doesn't happen, in my experience. Going through an LBS to order online is at best cumbersome, at worst impossible -- the LBS would rather sell you their stuff!
Order from the online retailer -- price point and chain reaction get most of my attention.
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SEZ THE KONA: "AH'M DEAD SEXAY!"
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