Same here. Sorry to hear this.
2019 is a year I hope to forget. This evening my Mother passed away at the age of 98.
Miles, thanks for sharing this. The cover looks really nice.Toward the end of August 2021, I called the Ohio Western Reserve National Cemetery regarding having my parents ashes placed in a columbarium. Instead of getting the cemetery, I was forwarded to the National Cemetery office in St. Louis. After explaining my situation I was informed my parent's case files had been closed. A very nice staff person told me I had to call the cemetery to reopen the files. She explained how to get the cemetery office as the prompts didn't connect with the cemetery. I was starting to think my September trip would be put off until October. When I called the cemetery and explained my situation the staff member said yes the case files were closed. She then asked when I wanted to have them placed in the columbarium. She said the date I wanted was available. I was able to make my trip in September. On 16 September a cousin drove me to the cemetery and their ashes were put in the columbarium. On 6 November I received a card that their permanent niche cover had been installed on October 6. Another cousin went and took a photo for me.
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