People at LBS make the difference

What a great story!!! Thanks for sharing. My LBS, Bike Barn Racing in Whitman, MA was really good to me and sold me on my first road bike, almost before I had even tested one out. Its all about the service. It can be overwhelming when you realize you are about to spend a couple grand on a bicycle. You want to make sure you get the one thats right for you. Congrats to your wife on her new purchase. I think she will have many years of enjoyment on her new road bike.

 

You would think with such a cool job, with I'm sure a commission on the line, they would be the nicest people in the world. I've never been steered away from an expensive car but I have been turned away from an expensive bike, and shown the less expensive one. I think I smell poor or, stupid or something. Whatever it is I am dedicated to finding good bikes online without dealing with the LBS. After that experience I went to another LBS and was ignored for twenty minutes while this kid behind the counter talked about energy drinks with a man in tight pants. I gave up all hope.

 

can I be your best friend

 

I took my granddaughter and her friend to my favorite bike shop a couple of weeks ago. We told them we weren't sure what kind of bikes they wanted, they wanted to try a few. After nearly three hours, we left with two entry level bikes, one road and one hybrid. They went the extra mile fitting them, trading saddles, installing tire liners and bottle cages, etc. The girls are tickled pink with their bikes, and stacking on the miles.
These kids will be buying better, more expensive bikes before long. Guess where they will go first for the next bikes?

 

I guess it's alright to name names? Laketown Bicycles in West Jordan. 1520 west 90th south. Couple of young fellows who used to work at other shops opened it last summer.

 

There are quite a few bike shops within 15 miles of my house. Some of them would never sell an entry level bike. They keep talking you up to a better bike, not really interested in what kind of riding you really want to do. Then others let you explain what you're looking for and actually tell you a $2000 bike is not needed for what I want. It's nice when a bike shop actually listens to the customer, then goes from there and gives you the options. I would think, commission or no commission, treating the customer with respect and decency should be number 1.

 

Did you show them the money? I would have showed them the money.

I've had jobs that payed less. If you consider how many hours a week I put in I make less than that. So if your well payed what up with being a D-Bag? Is it cause at that point every one is a fred and must be looked down on?

 

I think that's a great attitude. It keeps people form selling people bikes they don't need.

 

Is the shop still in business?