Video review of the Raw folding electric bike

Here's a video I made reviewing the Raw Folding Electric bike and problems I have with it and the supplier/importer

[ame=http://www.youtube.com/watch?v=-bRa_NIYZqA]YouTube - Raw Motor Electric Folding bike review problems explored[/ame]

 

Thanks for the comment, I've replaced it. The terms of use was the seller getting Youtube to pull it for no valid reason as he didn't want people to see it. But here it is... he knows he looks ridiculous in it and it shows how badly they treat customers. I have a pending small claims court date with them as they have never taken responsibility for this.

Thanks

 

They have refused to refund it and have refused to give me a properly working bike of the correct specification so we have a small claims court date set. I have in my possession a bike of lower spec than they sold that does not work properly after they replaced the original with that. And they seem naive enough to think that the court won't force them to repay and cover court costs. I'm sure they thought I wouldn't take it to court but on principle they need to be taught they cannot conduct business that way. I'm sure they'e already lost as much business from this dispute as they refund would cost from people being put off by hearing how they do business.

Crazy and very short sighted on their part.

 

Hi Howard, thanks for the reply. A warranty period is a warranty period. 30 days on some things, 90 on others. Most goods a year warranty some hard drives 3 years, it all depends.

Bottom line, the judge agreed with me and I won my case against the seller. I'm not from the US and am shocked at how little consumer protection there is here and how little consumers stand up to such poor behaviour. Sadly I had to take this to court but people need to be forced to live up to their commitments.

Thanks again.

Here's the link to the video again as one at top of page was amended
[ame="http://www.youtube.com/watch?v=S-xx5nRJNdY"]http://www.youtube.com/watch?v=S-xx5nRJNdY[/ame]

 

Thanks whyeyebike.

 

Funny as the court judgement says that he has to refund the payment first to get the bike back as he is the one who lost the court action. He has consistently been abusive and unprofessional.

 

The bike was $350, I didn't bother taking photos or video's of the original bike because they were replacing it and that was fine if they honoured the warranty. The problem is the replacement went far slower (the original did go at a good speed (not as much as advertised but that was never to be believed)) but the replacement was so slow about a 3rd of the speed of the original so I then checked the controller and found he'd replaced it with a lower powered unit which he then mentioned via email he knew he had done but was pissed off that I'd complained.

Anyway he lost the court case which was that he had fraudulently given me the wrong replacement bike and refused to refund me and still has yet to refund as per the courts judgement. It wasn't worth my time to fight it but of work exposing civil rights abuses etc. and won't accept it when people try to be abusive to others. We all have to set a standard to not accept this behaviour.